Privacy Policy

This privacy policy explains how jolly-saga collects, uses, stores, and protects personal information provided through this website and in the course of our business activities. We are committed to protecting your privacy and handling your data responsibly.

Information We Collect

We may collect personal information when you interact with us through this website or our services. This includes:

• Contact information such as your name and email address when you submit enquiry forms
• Information about your organisation and environmental consulting requirements
• Technical data including IP address, browser type, and pages visited when you browse our website
• Communication records when you correspond with us

How We Use Your Information

We use the personal information we collect for the following purposes:

• Responding to enquiries and providing information about our services
• Delivering environmental consulting services you have engaged us to provide
• Sending relevant communications about our services where you have consented
• Improving our website and understanding how visitors use our content
• Complying with legal obligations and protecting our legitimate interests

Legal Basis for Processing

We process personal information on the following legal grounds:

• Contract performance: when processing is necessary to deliver services you have requested
• Legitimate interests: when processing helps us improve our services and communicate effectively
• Consent: when you have given specific permission for particular uses of your data
• Legal obligation: when we are required to process data by law

Data Sharing

We do not sell your personal information to third parties. We may share information with:

• Service providers who help us operate our business and website
• Professional advisers including lawyers and accountants when necessary
• Regulatory authorities when required by law

Any third parties we share data with are required to handle your information securely and in accordance with applicable data protection laws.

Data Retention

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Enquiry data is typically retained for three years unless you request earlier deletion.

Your Rights

Under data protection law, you have rights including:

• The right to access personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information in certain circumstances
• The right to object to processing based on legitimate interests
• The right to withdraw consent where processing is based on consent
• The right to data portability in certain circumstances

Data Security

We implement appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction. This includes secure servers, encrypted communications, and access controls.

Contact Us

If you have questions about this privacy policy or wish to exercise your data protection rights, please contact us at:

Email: [email protected]
Address: 47 Granby Street, Leicester, LE1 6EJ, United Kingdom

Changes to This Policy

We may update this privacy policy periodically. Significant changes will be communicated through our website. This policy was last updated in September 2026.